1001 utilizes priority shipping to deliver your order within 2-5 working days. All orders are processed within 24 hours of order acceptance (Saturday to Thursday, excluding holidays). You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Shipping cost can be determined using the table below. Any shipment above 11lbs will be subject to multiple shipments, i.e. it will be divided into two or more shipments bearing additional cost. For multiple delivery enquiries, kindly send an email to info@1001luxurydates.com
We take data protection very seriously at 1001. All information provided to us through the website is stored on secure servers. Any payment transactions carried out through our website are encrypted. Your card details and passwords are not available to any of our employees. However, please do note that it is your responsibility to keep any website passwords or login codes to or chosen by you confidential. For more details, refer to our Privacy Policy.
It is possible that you already have an account registered with us using that email address. If so, please attempt to log in as an existing customer on the login screen.
If you are a registered user and forget your password, click on "forgot password" and you will receive an email with instructions on how to reset it. For any other technical difficulties, please contact our customer service team on info@1001luxurydates.com to be able to assist you further.
Kindly send in your query to info@1001luxurydates.com with your registered email address and we will check it from the backend and let you know at the earliest.
Once signed in, you can access your account details by clicking on your name appearing on the top right-hand side of the page. Once you have accessed your 'account', you can go to 'account information' to update your details.
To make a purchase, browse our wide selection of products through the “Shop Online” page on our website. Click on your desired product and select your size preference from the drop-down menu. Add the item to your cart and continue shopping.When you are ready to place your order, select the “Checkout” option on the top right of the page.Follow the prompts to complete the checkout process. For further help or technical issues, please contact our USA customer care team +13053183804 or email info@1001luxurydates.com
Using the search bar in the top right-hand corner of the page, you will be able to search the product you are looking for. You can also use our filters and categories to help you find the perfect gift for any occasion or budget.
Once an order has been placed, it cannot be changed. However, if your order has not yet been processed and you request for a modification within an hour of placing the order, we can cancel your order free of charge. You are then able to place a new order.
Please provide your order details (number), along with all your assortment requirements. We will request the assortment changes and will update you at the earliest. Kindly note that an order cannot be modified once it has been dispatched.
Please place a new order and let us know your order number. We will inform the respective team and send it in one shipment.
After placing the order, you will receive an email informing you that your order has been received. If you have made the payment via card, your order will only be accepted once your card payment has been approved.
All orders are processed within one working day of receiving them. In rare cases due to stock availability or large quantities requested, this may take one to three working days.
If you are facing difficulties placing an order online, you can reach our customer care team by email info@1001luxurydates.com and they will assist you to place an order online.
